Many IT enterprises seek at some point or another solid inbound access they can count on. What is better known as VoIP origination, such inbound access that contains the right mix of qualities can be hard to find.
So what are the key ingredients of a good VoIP origination service? Let's get right to it:
- Quality. This goes without saying. You could have the lowest origination rates possible, but if the service is unreliable, your business will suffer. Look for a provider that has taken the time and resources to invest in a redundant network with extensive coverage.
- Price. These days, most VoIP origination providers offer decently priced pre-paid or pay-as-you-go plans. All you have to do is figure out which payment plan works better for you and your company. Having that said, it is recommended that you shop around for the best rates (as long as these come in addition to the other three factors listed here).
- Global Coverage. This is also an obvious one, but you would be surprised by just how many VoIP providers claim to offer global coverage when in fact their network offers limited coverage at best. Look for specs of the company's actual network, its supported protocols and codecs, and get as many tech details about it as you can.
- Support. A genuinely good VoIP origination provider usually comes with an impressive support team that provides sincere, on the spot assistance. And don't forget that, should anything go wrong with your voice origination, you'll want the proper tech support to guide you through it.
Even though these four key ingredients might seem trivial, many companies seeking inbound access often overlook the nitty-gritty qualifications when hooking up with a VoIP origination provider. CommPeak's VoIP Origination service was devised to answer all four core requirements. Visit our website and see for yourself!